What is the return/exchange policy on JIVA apparel?
Our return/exchange policy lasts 30 days from the date you receive your order. If 30 days have gone by since you have received your order, unfortunately we can’t offer you a refund. However, we will consider an exchange as long as the product is unworn, unwashed, and in the same condition you received it in with tags still attached. JIVA is not responsible for shipping charges, unless the product is damaged or a JIVA error. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.